There Is A Reason Guitar Center Is Failing.

On my birthday my brother gifted me with a Peavey Bass from Guitar Center.
A great little precision bass lookalike.

However one of the tuners was missing the tension screw. When I took the strings off to clean the bass the tuning key fell out.

I emailed Guitar Center asking for a replacement screw. They came back with talk of "sold as is," et cetera.
Then they proffered to help me in my quest to make the bass playable. A series of emails wen back and forth. Several with exploded photos to show the missing part.

Two months later I get this email.

Your patience has been most appreciated!

Peavey just got back to me and this is what they had to say.

Hi Josh,

Our guitar tech, Steve, says he can get you one for $8.00. If you would like to place an order, please call 877-732-8391. We accept all major credit cards.

Thanks,

April

I can buy a complete tuner for the same price.

Same tuners...new

Guitar Center - while it can be said they were making an attempt to help a customer have done little more than insult me by the length of time taken to tell me I have to pay to fix a broken instrument they sold me.

There is a reason why I never choose to go to Guitar Center.

Never mind they want to search you when you leave (which is not legal) a store, but now they can't help a customer without a cost passed on.