Sure, I understand he is trying to drum up business with a good customer. I bought two guitars and a handful of pedals from him in the past year.
We shoot the breeze, talk about my gigs et cetera.
He tells me of an upcoming seminar on a line of amps.
"Even if you don't buy anything, I'd love to see you, man."
Our business is about the human touch. Pressing the flesh in music is real - necessary.
When someone is smart enough to recognize and use this, they deserve my patronage, maybe even my friendship. Customer service like this is not to be denied.
No comments:
Post a Comment